4 Step to Complete
The Corporate Office portal has a feature to impersonate in office. This tool makes it simple for corporate users to view the back office information that the associates see.
Here’s an interactive tutorial for the visual learners:
Click the Associates tab.
The Associates tab.
You are now on the Find Associates page.
On the Find Associates page, use the search bar to find the desired associate.
The Find Associates search bar.
The results will automatically show below the search bar as you type.
In the search results, click the name of the associate.
The Find Associate search results.
You are now on the Associate Detail page.
In the Associate Detail Page, In the Associate Summary section, click the Impersonate in Office button.
The Impersonate in Office button.
The Impersonate in Office button is a single sign-on to the associate’s back office.
Note: There is also an Impersonate in Office button in the Websites & BackOffice page. It functions in the same manner as the Impersonate in Office button on the Associate Detail page.
For more information on the Websites & BackOffice page, see Associate Detail Tutorial > WebSites & BackOffice.
You now know how to Impersonate in Office.