7 Steps to complete
Click on the Associates tab.
On the Find Associates search bar click Associate and select Order.
This will change the Find Associates search bar to the Find Orders search bar.
Note: You can also complete this process by searching an Associate, it is just quicker with an Order number.
In the search bar, enter the Order number of the Offline Payment. Then Press the Enter key.
The Order will appear underneath the Search bar.
Note: If you searched with an Associate name, you will be redirected to the Associate Detail page. Click Order History, and find the Pending Offline Payment of the Associate. Find and Click the Order number you are searching for. Continue with step 5.
Click the Order Number
This will redirect you to the Order Details page.
Click Pay Now
The Pay Order Pop-up will appear
Click the cash deposit option.
Fill out the Notes section to proceed.
When completed, Click Pay Now
Congratulations! You've marked the order as Paid!
When the Order is paid, the shipping process begins.
Important: The current process produces another payment record once the Offline Payment is made (because of having to transition to cash in order to complete the transaction). The original Offline Payment records will always be labeled as Pending within the Payments table in the Sales Section. If you are using the Payments table for data and are looking for accurate statistics it is suggested to filter out Pending Payments.