Although your shops now show products with reward points, your associates/customers can’t purchase them without having reward points assigned to them.
Unfortunately, the ability to grant award points is not a current feature in the system and will need to be built-out by a developer.
Some different elements you can develop are:
Use FinalizeAcceptedOrder Hook to Give Points
This hook runs after an order is paid for.
Once the order is paid, in order to give an associate reward points after purchasing a product:
- Loop over the line items that were just purchased and check to see if any of them have reward points.
- Items can have reward points assigned to them in the Price and Discounts tab while adding a Price Adjustment.
- If the item has reward points, assign them to the associate/customer.
Create an Associate Detail Reward Points UI Page
There is a UI page that can be built under the Associate Detail section that shows you the details of an associate’s reward points balance in a ledger and features a way to manually add reward points.
Contact Customer Care who can direct you to a solution provider that has created this page in the past.
You’ve successfully completed the Reward Points Guide.