Corporate Office features a generic solution that allows any Third-Party Logistics Provider (3PL) to access and update the shipping status.
With this automated SSH File Transfer Protocol (SFTP) solution, the 3PL can call to Corporate Office without an API integration.
To set up GenericFTP:
- Set up SFTP site
- Enter alternate 3PL provider credentials
- Configure Warehouses to use GenericFTP
- Download and Upload files to and from DirectScale
Shipping status sends to the SFTP sites via CSV files. The 3PL will edit those files with shipping status, and then Corporate Office will update the Database with the new shipping statuses.
Important: Before starting this process, set up warehouses in both the Live and the Stage (if available) environments.