The first step in integration is to contact a payment provider and create an account. Once you set up your account, you will need your account credentials. Each payment provider form has a unique set of authentication fields.

Work with your payment provider to get the correct credentials.

What We’ll Cover

• Money In Providers
• Money Out Providers
• Specific Payment Provider Information
  • ACH
  • Stripe
  • Metrics Global
  • Hyperwallet
    • Is this a card-only account or portal account?
  • PayQuicker
  • Nexio

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Money In Providers

• ProPay
• Complete Merchant Solutions (USD)
• AuthorizeNET
• PayPal
• Metrics Global
• NMI
• SafetyPay (USD, COP, MXN)
• BitPay (USD, JPY, EUR)
• Stripe (USD, EUR, HKD)
• Hyperwallet (USD)
• Global Payment Gateway (UDS, EUR, MXN)
• Paysafe (USD, AUD)
• I-Payout
• PayQuicker
• Acapture (USD, HKD)
• Nexio (USD, HKD)
• GMS ACH (USD)

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Money Out Providers

• ProPay
• Global Payroll Gateway (USD)
• Hyperwallet (USD, EUR, HKD, AUD)
• PayQuicker
• I-Payout
• Worldpay
• Paywiser

✨ Starter Tier must use the preferred providers listed above. For Business and Premium Tiers, if there is a payment provider not on the list you want to use, there will have to be custom development. Contact Customer Care for more details.

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Specific Payment Provider Information

The following is information pertaining to specific provider integrations or features.

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ACH

If you choose to use ACH as your money out provider, some custom work may be required.

Contact Customer Care for any basic questions and DirectScale’s Consulting Team for any custom work.

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Stripe

To integrate with Stripe, you need the Secret API Key and the Public API Key.

Secret: sk_live_ABC123abc123ABC123abc123
Public: pk_live_123abc123ABC123abc123ABC

• The test API keys have _test_, and the live ones have _live_.
• You can not use the same user account to test both test and live API keys.
• When testing with test API keys, you must use specific Stripe test Credit Card numbers. For more information see Stripe Docs > Testing.

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Metrics Global

You can log in with Metrics Global with the API credentials to see transaction details.

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Hyperwallet

Warning: New Hyperwallet accounts do not provision until commissions are processed. Suppose no account number exists for the Associate. In that case, DirectScale will provision a new account with their Back Office ID, and Hyperwallet sends an email to the Associate to login and finishes setting up their new account. If an account already exists for that ID, it skips that step and processes the payment with Hyperwallet.

Hyperwallet supports multiple currency options. These include:

• AUD: Australian Dollar
• EUR: Euro
• HKD: Hong Kong Dollar
• USD: United States Dollar

Is this a card-only account or portal account?

If your Hyperwallet account is card-only, then there will need to be custom development done to request a card in addition to the provision account API request—contact Customer Care for more details.

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PayQuicker

For PayQuicker:

1. They need to whitelist DirectScale’s IP Address.
2. Contact PayQuicker to set up a merchant account.
3. Acquire the necessary credentials and information (should be provided when your account has been created). This should include:
   • IdP URL
   • API Client ID
   • API Client Secret
   • Funding Account Public ID
   • Base API URL

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Nexio

For Nexio:

It is not recommended to enable the Enable Kount setting. This feature is limited in functionality and could cause some potential errors if implemented incorrectly. What happens is when Kount sends back a fraud status of “Review,” the system isn’t developed with Nexio to accept this status and wait for a response; instead, the system declines the order.

For standalone Fraud Prevention integration, see Fraud Prevention Guide.