Fraud Prevention Guide

Fraud prevention is attached to the order process. It validates credit cards before they’re processed. Fraud prevention can only validate orders that use credit cards as the payment method. Two fraud prevention providers are supported in the DirectScale Platform:

• Kount
• ThreatMetrix.

If you haven’t already, create an account with the provider, you wish to use.

✨ Starter Tier must use the default providers listed above. For Business and Premium Tiers, if there is a provider not on the list you want to use, there will have to be custom development. Contact Customer Care for more details.

Configure the system and make sure it is working correctly. Being familiar with your fraud provider’s dashboard, rule system, and review system is extremely important. It would be best if you were comfortable with the Fraud Prevention system’s functionality before adding the DirectScale Platform credentials.

For any questions or guidance, reach out for support from your fraud prevention provider.

To enable Fraud Prevention:

1. Set up an account with your provider of choice.
2. Enter credentials for Kount.
3. Or, enter credentials for ThreatMetrix.
4. Test the Fraud Prevention order process.