Subscriptions (Services) Guide

You can set up Subscriptions anytime you want an inventory item to have an expiration date, like a website subscription or an annual renewal fee. In Corporate Office, you can manage subscriptions enabled by purchasing individual SKUs. These SKUs can automatically generate AutoShip orders that become recurring subscriptions.

There are three types of subscriptions:

1. Item Subscription (AutoShip)
2. Service Subscription (like Amazon Prime, where you can opt-in and out of a subscription but can still have access to Amazon as a whole)
3. Membership Subscription (like Consumer Reports; you can’t use the site at all without a login)

Some DirectScale clients are subscription-based; meaning, their products themselves are digital subscriptions. They use subscriptions with an expiration date tied into their system so, if the Subscription expires, the associate can no longer log in. This kind of logic requires custom development.

To set up a Subscription:

1. Set up a Subscription SKU
2. Add Subscription Data to the Database

After setting up your Subscription, you can:

1. Test a Subscription
2. View and Edit an Associate’s Subscription