Why is My Reward Points SKU Showing $0.00 for USD Price?

Question

Why is my Reward Points SKU showing $0.00 for USD price?

Zero currencies example


Answer

Suppose you want some inventory items just to have a Reward Point price and no other real currency. Adding a Price Adjustment with only Reward Points will result in the actual currency showing as $0.00.

When you’re adding prices to your Reward Point inventory items, you have the option to have an actual currency price and one with Reward Points. The real currency will display next to the Reward Points currency in the shops.

For example:

Different currencies example

To hide zero currency amounts when using Reward Points, follow these steps:

  1. In Corporate Admin, navigate to Administration > Advanced Settings > General.

  2. Locate the Remove Non Reward Zero Amount Currencies checkbox.

    Remove Non Reward Zero Amount Currencies checkbox
  3. Click the checkbox to enable.

  4. Click Save Changes.

The item will now display only the Reward Points price.

Only Reward Points
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