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Guides
  • Initial Platform Setup
  • Web Office Customization
  • eCommerce Shop Customization
  • Employee Setup
  • Payment Provider (Merchant) Integrations
  • Tax Provider Integration
  • Inventory Items and Pricing
  • Inventory Management
  • Stock Levels
  • Associates
  • Orders
  • Supported 3PL Implementation
  • GenericFTP Implementation
  • Communication
  • Compensation Plans
  • Auditing and Paying Commissions
  • AutoShips
  • Web Office Widgets
  • Custom Content
  • Reporting
  • Returns and Refunds
  • Subscriptions (Services)
  • Fraud Prevention
  • Launching a New Market
  • Managing Sales
  • Coupons
  • Reward Points
  • Data Editor
  • Web Office Admin Settings

Guides

Want to set something up? This section has comprehensive set up guides that cover various topics in the Platform.

  • Initial Platform Setup

    Learn about the simple ways to set up your company’s details and branding in the system.

  • Web Office Customization

    Learn about the customization tools to create a unique Web Office experience for your associates.

  • eCommerce Shop Customization

    Learn about the ways you can customize and extend your customer's eCommerce Shop experience.

  • Employee Setup

    Learn about the the process of adding and managing corporate employees.

  • Payment Provider (Merchant) Integrations

    Learn how to integrate your system to accept payment and payout commissions.

  • Tax Provider Integration

    Learn how to integrate your system with a tax services provider.

  • Inventory Items and Pricing

    Learn how to set up up all the details and configurations for your products.

  • Inventory Management

    Learn about the tools available to manage your inventory.

  • Stock Levels

    Learn how to set up and track stock levels.

  • Associates

    Learn how to add, edit, and manage distributor/associates.

  • Orders

    Learn about the process to test order creation and payments.

  • Supported 3PL Implementation

    Set up Enlinx, EU Globe, or Visible SCM, formerly IntegraCore, for Third-Party Logistics Provider (3PL) integration.

  • GenericFTP Implementation

    Set up a generic Third-Party Logistics Provider (3PL) solution that accesses and updates shipping status.

  • Communication

    Learn how to set up and configure email settings, as well as edit email templates and communication settings.

  • Compensation Plans

    Learn about the tools available to program your compensation plan into the system.

  • Auditing and Paying Commissions

    Learn about the tools to adjust and pay out your commissions.

  • AutoShips

    Learn about the tools available to set up and manage autoShip orders in the system.

  • Web Office Widgets

    Learn all about every Web Office widget's purpose and function.

  • Custom Content

    Learn about the advanced developer tools available to fully customize your eCommerce Shop and Web Office.

  • Reporting

    Learn about the reporting tools available to you and your associates in your system.

  • Returns and Refunds

    Learn the end-to-end process of handling order returns and refunds.

  • Subscriptions (Services)

    Learn how to configure subscriptions (like a website subscription or an annual renewal fee) in the Platform.

  • Fraud Prevention

    Learn how to enable and test Fraud Prevention in the DirectScale Platform, to better secure your company!

  • Launching a New Market

    Learn about the critical steps involved in launching in a new region or country.

  • Managing Sales

    Learn how to use the tools available to track your sales.

  • Coupons

    Learn about the steps required to get coupons working in your system.

  • Reward Points

    Learn how to set up rewards point in the system.

  • Data Editor

    Learn how to access your data.

  • Web Office Admin Settings

    Learn about each of the Web Office Admin settings and how they function.

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