For “Out of Stock” statuses to work and to properly track stock, you must toggle the IsOutOfStock setting in eCommerce Admin.

What We’ll Cover

• Finding the Page
• Toggling IsOutOfStock Setting

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Finding the Page

In eCommerce Admin, navigate to: Company Settings > Settings.

[CLIENTID].retailadmin.directscale.com/#/CompanySettings

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Toggling IsOutOfStock Setting

1. Expand the Global section.

2. Locate the IsOutOfStock toggle.

   If the setting is disabled, click the + icon.

3. Click the IsOutOfStock toggle to enable it.

4. Click SAVE.