For “Out of Stock” statuses to work and to properly track stock, you must toggle the IsOutOfStock setting Web Office Admin.

What We’ll Cover

• Permissions
• Finding the Page
• Toggling IsOutOfStock Setting
  • Adding New Existing Settings

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Permissions

To access the Settings page, you must have the Setup Settings permission enabled for your Role.

Read more: Managing Web Office Admin Users and Roles

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Finding the Page

In Web Office Admin, navigate to: Advanced Settings > Settings.

[CLIENTID].admin.directscale.com/#/Settings

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Toggling IsOutOfStock Setting

1. Expand the Global section.

2. Locate the IsOutOfStock toggle.

   If you don’t see the toggle, then you must add it.

3. Click the IsOutOfStock toggle to enable it.

4. Click SAVE.

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Adding New Existing Settings

If you don’t see the IsOutOfStock toggle under the Global section, then you must add it:

1. Click + ADD NEW EXISTING SETTINGS.

   The Add Existing Setting pop-up window opens.

2. Select the Global Category.

3. Click both IsOutOfStock toggles.

4. Click SAVE.