10 steps to complete.
The Corporate Office portal allows you to return volume on an order before the commission period is closed.
In Corporate Office, click the Associates tab.
The Associates tab.
You are now on the Find Associates page.
On the Find Associates page, type the name of the associate in the search bar for whom you want to create an order, press Enter on your keyboard.
The Find Associates search bar.
Note: you can search by Name, Associate ID, Associate Type, Phone Number, and Email.
The search results appear below.
In the search results, click the name of the associate.
The associate displayed in the search results.
You are now on the Associate Detail page.
On Associate Detail page, click the Order History tab.
The Order History tab.
You are now on the Order History page.
On the Order History page, click the Period Selector to filter the date range of the order you want to refund.
The Calendar dropdown.
The Order History list below will show only the orders within the selected date range.
In Order History list, click the Order Number of the order to be refunded.
The Order Number.
Note: The commission period should still be open.
You are now on the Order Number page.
The Order Number page.
On the Order Number page, click the Edit button.
The Edit button.
You are now on the Edit Order page.
The Edit Order page.
On the Edit Order page, in the PV, QV, and Bonus text fields, make the necessary volume adjustments.
The PV, QV, and Bonus text fields.
In the Notes text field, type a description of the change.
The Notes text fields.
The note information displays in the Order Detail widget.
When finished, click the Save Changes button.
The Save Changes.
You now know how to return volume on an order before the commission period is closed.