Email variables are expressions that allow you to insert user data dynamically. Many of these variables are client-specific for all email types—contact Customer Care for a list of your client-specific email variables.
For example:
Hello {{Associate.Name}},
It looks like there was an issue…
Any client can use the following list of default email variables.
Quick Jump
- Autoship Error Email Template
- Welcome Customer / Distributor Email Templates
- Order Receipt Email Template
Autoship Error Email Template
{{BackgroundColor}}
: Sets the background color of the email. This variable uses the primary color added in the Advanced Settings. If this isn’t configured, the variable will use the color code #EFEFEF.{{Company.Url}}
: This variable is filled with the Cloudspark Login URL field entry on the General section of the Advanced Settings page.{{Company.Name}}
: Displays your company name.{{Company.Domain}}
: This variable is filled with the entry in the Website Domain field on the General section of the Advanced Settings page.{{Company.EmailAddress}}
: This displays the company’s email address. This email is called from the details of the Corporate Associate that is created during initialization. Generally, this Associate is named after your company.{{ErrorDetails}}
: Displays the details of any errors that occur during an Autoship order.
Welcome Customer / Distributor Email Templates
{{BackgroundColor}}
: Sets the background color of the email. This variable uses the primary color added in the Advanced Settings. If this isn’t configured, the variable will use the color code #EFEFEF.{{Company.Url}}
: This variable is filled with the Cloudspark Login URL field entry on the General section of the Advanced Settings page.{{Company.Name}}
: Displays your company name.{{Company.Domain}}
: This variable is filled with the entry in the Website Domain field on the General section of the Advanced Settings page.{{Company.EmailAddress}}
: This displays the company’s email address. This email is called from the details of the Corporate Associate that is created during initialization. Generally, this Associate is named after your company.{{Associate.Name}}
: Displays the Associate’s name.{{Associate.BackOfficeId}}
: Displays the Associate’s Platform ID.{{UserName}}
: Displays the Associate’s username.
Order Receipt Email Template
{{BackgroundColor}}
: Sets the background color of the email. This variable uses the primary color added in the Advanced Settings. If this isn’t configured, the variable will use the color code #EFEFEF.{{Company.Name}}
: Displays your company name.{{Company.Domain}}
: This variable is filled with the entry in the Website Domain field on the General section of the Advanced Settings page.{{Company.EmailAddress}}
: This displays the company’s email address. This email is called from the details of the Corporate Associate that is created during initialization. Generally, this Associate is named after your company.{{Associate.Name}}
: Displays the Associate’s name.{{Associate.BackOfficeId}}
: Displays the Associate’s Platform ID.{{Order.Name}}
: Displays the entry in the Ship To field of the Checkout page’s Shipping Address section.{{Order.UsdTotal}}
: Displays the total price of an order.{{Order.ProductNames}}
: Displays the products that were purchased in an order.{{Order.LocalInvoiceNumber}}
: Displays an order’s invoice number.{{Order.OrderType}}
: Displays the order type. The options are Standard, Autoship, or Enrollment.{{Order.OrderDate}}
: Displays both the date and time that the order was placed.
There are some variables for custom fields:
{{Order.CustomField1}}
{{Order.CustomField2}}
{{Order.CustomField3}}
{{Order.CustomField4}}
{{Order.CustomField5}}
Read more: Custom Fields
Note: You can add more variables through hooks. Depending on how your hooks are configured, a base variable’s functionality can be impacted.
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