In the Web Office, associates can view a breakdown report of their paid commissions and bonuses in the Commissions page
Web Office URL:
You can customize this page in The Web Office Admin, where you can show/hide the weekly bonus breakdown reports and filter the displayed columns.
What We’ll Cover
- Finding the Page
- Enabling/Disabling Period Tabs
- Customizing Commissions Report Bonuses
- Adding Bonuses
Finding the Page
In Web Office Admin, navigate to: Web Office Configuration > Commissions and Pay History.
Enabling/Disabling Period Tabs
Under Period Selector, there is a checkbox for each Weekly and Monthly.
Checking each box enables the Weekly and Monthly filters tabs in the Web Office Commissions page left sidebar that change the period of the displayed data.
Customizing Commissions Report Bonuses
In the Bonus Reports section, you can add or delete bonus types from the Web Office Commissions page Commissions report.
Drag-and-drop each bonus to change the order the data appears in the report.
Click the arrow next to the bonus name to expand the bonus configuration.
In each bonus configuration, for the column names that will appear in the report:
- Toggle on/off
- Change the Display Name
- Drag-and-drop the order.
You can edit/delete a bonus by clicking the Edit icon.
The Edit Bonus Report pop-up window opens where you can change the Bonus Display Name.
Click the icon to delete.
The bonus names are defined in your compensation plan and are typically added for you.
Important: You’ll need the Bonus ID that you can obtain by using the
GetCommissionDetails API. Contact Customer Care for API access and assistance.
Under the Bonus Reports section, click the + ADD BONUS button.
The Add Bonus Report pop-up window opens.
In the pop-up, enter your Bonus ID.
Enter the Bonus Display Name that will show in the Web Office Commissions report.
Your bonus is added to the Bonus Reports List.
Click the arrow next to your newly added bonus to expand the configuration.
You can toggle on/off, change the Display Name, and drag-and-drop the order of the column names that will appear in the report.