Managing Paid Commissions

Admin: Corporate Admin
Page: Commissions > Paid
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/Commissions/Paid
Permission: ViewCommissions(), PayCommissions()

The Paid page provides a historical view of previously paid commissions.

Reprint Check

Reprint Check button

The reprint check feature allows you to reissue a check to an Associate. When the Reprint Check button is selected, it will call a pop-up on the page.

Reprint Check pop-up

Payment History

Payment results

The payment results that display on the page reflect all the commission payments made within the selected period. Payments are separated by the payment provider (merchant) type.

Viewing a Payment Breakdown

The arrow next to the payment method name will expand to display Associates that were issued a payment. Ten results will load per page.

Expansion and pagination

The pagination numbers in the bottom right corner allow you to move between pages to view more results or use the search bar to look for a specific Associate.

Information is available for each transaction, including the Associate name, ID, payment date, transaction number, and total payment amount.

If an Associate received multiple payments in the selected period, the payments will be broken down into line items. The first line will have a note that reads Multiple Payments and the total column will reflect the subtotal.

The breakdown lines will be indented and displayed below.

Payment breakdown

Clawbacks appear as negative amounts.

For more information, see Enabling/Disabling Commission Clawbacks.

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