Managing AutoShips in the eCommerce Shop

Associates can view/edit their AutoShips on the eCommerce Shop Manage AutoShip page.

Enabling the New Double-Header and Market Selector Toggle

Admin: eCommerce Admin
Page: Company Settings > Settings
Permission: Admin Settings

Settings page
  1. Expand the Global section.

  2. Enable the New Double-Header and Market Selector toggle.

  3. Click SAVE.

When enabled, an alternate header appears in the eCommerce Shop.

Viewing the Manage Autoship Page Using the Alternate Header

The steps for an Associate to view or edit AutoShips using the alternate header are:

  1. Open the eCommerce Shop and click the Profile Image.

    This opens a dropdown menu with various options.

    Subscribe tab
  2. Click Subscribe.

Adding Link to the Navigation Bar

Admin: eCommerce Admin
Page: Retail Shop Configuration > Site Navigation
Permission: Site Navigation

  1. Click + ADD NEW and select Add Link.

    The Add Link pop-up window opens.

    Add Link pop-up window
  2. In the Link Name field, enter: "Manage Autoship".

  3. In the Link URL field, enter: /{webalias}/ManageAutoship.

  4. Optionally, check the Open in New Window checkbox to open the link in a new browser tab.

  5. Click the Published toggle to publish the link after saving the configuration.

Before you save, continue to the next section to manage the MFC settings.

Controlling Access with MFC

MFC settings

In this section, we’re going to control access to the page with Multi-Faceted Configuration (MFC). In general, the specific configuration is up to you; however, it’s important to:

  1. Disable Viewer Configuration by clicking the Show To Public Viewer toggle off.

    Viewer Configuration toggle off
  2. Under LoggedIn User Configuration, click the LoggedIn User Type dropdown.

    LoggedIn User Type dropdown
  3. Uncheck Retail Associate (or your company’s equivalent Associate Type 2).

  4. When finished entering the necessary fields and MFC settings, click SAVE.

Viewing the Manage Autoship Page

Site: eCommerce Shop
Page: Manage Autoships

Manage Autoship page
  1. Open the eCommerce Shop and shop as anything other than Retail Associate (type 2).

  2. The Manage Autoship tab will display in the navigation bar.

  3. Click the tab and log in.

  4. Once logged in, you can view your Manage Autoship page.

Allowing Multiple AutoShip Order Creation

Admin: eCommerce Admin
Page: Company Settings > Settings
Permission: Admin Settings

  1. Expand the Autoship section.

  2. Click the AllowMultipleAutoship toggle to enable it.


When enabled, a + button shows on the Manage Autoship page. Associates can click this button to add another AutoShip.

+ button
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