Initiating the AutoShip DailyRun

As a part of first launching your system and setting up autoShips, you need to submit a request to Customer Care (via support@directscale.com) to turn on the AutoShip DailyRun. This starts a daily process that runs autoShips at whatever time you specify. Most will choose a low-impact time, like 3 am each day.

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Developing AutoShip Logic and Retry Rules

Any specific autoShip logic and autoShip retry rules should be developed by your in-house or third-party developer.

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Retry Rules

If for any reason an autoShip should fail, you’ll need to have rules in place so the system knows how to handle it.

Using the ShouldRetryAutoshipOrder hook, a developer can set the autoShip retry rules based on your requirements

Hook name: HookService.Autoships.ShouldRetryAutoshipOrder.Override

This hook is set up to look at all orders attached to an autoShip that haven’t been paid for:

• Because they’re using some type of delayed payment
• Or, The payment method had insufficient funds
• Etc,.

Many companies will have different rules regarding this. For example, Try it every other day for three tries; then try one more time on the last day of the month

These rules can be revised at any time by your developer.

Watch a helpful video from one of our developers: [VIDEO] Understanding Hooks for Autoship Orders

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Other AutoShip Related Hooks

• HookService.Autoships.ApplyAutoshipCouponCodes.Override
• HookService.Autoships.GetAutoships.Override
• HookService.Autoships.GetAutoshipBackupPayment.Override
• HookService.Autoships.CancelAutoship.Override