The automated emails sent from Corporate Office are triggered based on activities performed personally by the Associate.
- Welcome Email – Sent to the Associate after enrollment.
- Order Receipt (invoice) – Sent to the Associate after they place a personal order.
- AutoShip Error – Sent to the Associate when there is an error charging the card tied to their AutoShip order.
- Commission Statement – Sent to the Associate when they receive a commission payment.
Associates can’t opt-out of these emails like they can with Web Office notifications. Automated emails call the SMTP directly, whereas Web Office emails first call an API.
You can preview these automated emails by using the Simulate Email Event form.
What We’ll Cover
Finding the Page
In Corporate Office, navigate to: Administration > Email Settings.
Click the Simulate Email Event tab.
Selecting an Event
Select an email type from the Event dropdown.
- AutoShip Error
- Customer Enrollment
- Distributor Enrollment
- Order Submitted
Enter the necessary information in the fields and click the Preview Email button to see the email.