You can enter blocked words and phrases for the Community page in the Web Office. Enter any blocked words or phrases that may promote false advertising or go against business rules.

Common blocked words might include “cancer”, “cure”, or any vulgar words. By entering blocked words or phrases, the Associates won’t be able to use them when posting in the Community. The Associate will receive a prompt that shows which words are blocked.

What We’ll Cover

• Permissions
• Finding the Page
• Adding Blocked Words and Phrases

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Permissions

To access the Community page, you must have the Community permission enabled for your Role.

Read more: Managing Web Office Admin Users and Roles

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Finding the Page

In Web Office Admin, navigate to: Content Management > Community.

[CLIENTID].admin.directscale.com/#/Community

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Adding Blocked Words and Phrases

1. Click the Block Words and Phrases textbox.

   

2. Type your restricted words or phrases, each separated by a comma.

   

3. Click SAVE.