Allowing Duplicate Associate Email Addresses

Admin: Corporate Office
Page: Administration > Advanced Settings > Associate CRM
URL: [CLIENTID].corpadmin.directscale.com/Settings?category=Associates%20CRM
Permission: ViewAdministration(), ViewAdvancedSettings()

When an Associate enrolls, they must provide an email address. If you want to allow Associates to enroll with email addresses already used in the system, you can do so in Corporate Office Advanced Settings.

On the Associate CRM tab:

1. Locate the Validation Fields section.

2. Enable the Allow Duplicate Customer Emails checkbox.

   

3. Click the Save Changes button.