Release Notes: May 7, 2020

Here’s what’s new with DirectScale the week of May 7th, 2020.

It has been a week of squashing bugs!  Check out all the bug fixes our amazing product teams were able to resolve this week!  Also, don’t forget to read through the new help documentation our LX team is cranking out!

Remember to come back every Thursday or subscribe to “News from DirectScale” to get reminders about all the cool things we are delivering.

🎁 New Features and 🌟 Enhancements for All!

🎁 New! Fallback Tax Reconciliation Report [Corporate Office] To help with the newly released option to use the DirectScale backup tax option, a new report has been added to all accounts to easily identify the orders where the primary tax provider failed. To find this report navigate to Reports > Sales Reports: Fallback Tax Reconciliation Report in Corporate Office. 

🌟 Improved! Support for Custom Fields [Retail Site] A few weeks ago we released additional custom fields in the Corp Admin for both the Associate and Order.  Now those new fields can be called and updated on the Retail Site through the existing order and enrollment calls. 

🌟 Improved! More General API Cleanup [Retail Site] We are at it again with more code clean up on the Retail Site APIs to remove duplicate calls and get rid of data that isn’t being used. 

🌟 Improved! Application Kit Improvements [Retail Site] Clean up work on the application page to better support kit functionality for enrolling as type=1.

🐞 Bugs That Have Been Squashed

🐞Fixed: Cleaning Up Price Group vs Associate Type in APIs [Corp Admin API] This was found when certain APIs were not passing in a price group that the behavior was not defaulting correctly. Now when APIs such as CreateOrder and GetAutoOrder will return the right details based on the price group. 

🐞Fixed: Autoships Created with 0 Items [Corp Admin API] CreateAutoship, CreateAutoOrder, and SUbmitApplication all allowed an autoship to be created with items that had a quantity of 0. This has been cleaned up and fixed. Autoships with 0 items will not get created.

🐞Fixed: Kount Failing When Items Have No Category [Corp Admin] When calling Kount on an item that had no category, the order would fail without a clear error message. This has been fixed so items can not have a blank category but will now default to “unknown” if not specified. 

🐞Fixed: Fallback Tax Bugs [Corp Admin] Obligatory clean up after releasing a new feature, of course! There were a couple little bugs with handling blank warehouses on orders, and adding more detail on the tax errors themselves. 

🐞Fixed: Issues with Australia Address Country Code [Corp Admin] We found some case sensitivity specifically with Australia having the country code as “au” vs “AU” causing orders to not calculate correctly. Discrepancies with the case of the country code have been fixed.

🐞Fixed: GetAssociateValues BackOfficeID Issue [Corp Admin API] This API had mixed the BackOfficeID and the AssociateID. Our developers found this internally and wasn’t reported by any clients. It’s rare to have an AssociateID be the same as a BackOfficeID. Still, we wanted to fix it because mixing up stats would not be good. 

🐞Fixed: Documents and Media Country/Language Selector Broken [Web Office] The selector to change the country/langage to view documents and media for a market different than the logged in user was broken.  Now users in the Web Office can use the setting to view documents and media for different markets and languages to share with their global team. 

🐞Fixed: Some Branding Images Not Coming Through [Retail Site Admin] There were a few places in the Retail Site Admin where the proper branding images were not being applied.  These have been fixed. 

🐞Fixed: Spaces in Email on Android Fail Enrollment [Retail Site] When enrolling on an Android phone, if the email address had a space at the end the form validation wasn’t recognizing the email as a standard email.  Spaces will be ignored to accommodate this silly Android quirk. 

🐞Fixed: Enrollment Timeout Errors Resulting in “Could Not Find Associate to Update” Message [Retail Site] If the enrollment API happened to timeout the enrollment was coming back with an incorrect error.  Better handling of timeout issues and catching those issues earlier in the enrollment process have been added to prevent new users from seeing this very confusing message. 

📘 Help Center and Training

📘New! Configuring the Site Navigation in the Web Office [Video] This navigation training video is one of three new videos that have been added to help visual learners with the steps in the Get Started section of the Help Center and throughout the Self-Guided Training module.

📘New! Configuring Visual Trees in the Web Office [Video] This video takes the viewer through the steps to add User Profile Data Points, configuring Tree Settings, manage the Custom Color Label, select Active Statuses, and add Visual Tree Icons.

📘New! Making Tree Movements in the Corporate Office [Video] This video teaches how to make tree movements using the Corporate Office and how to remove associates from trees.

🔮 What Cool Things Are We Working On?

• Improving the user experience for when orders have volume that gets distributed over time.
• Unifying the Admin experience across all our tools.
• Ongoing enhancements to improve Retail Admin’s ease of use and add new configurable settings.
• We are creating more user guides for specific parts of the system such as adding a new market.
• We are creating videos for the most important parts of initial launch customization.
• We are documenting the testing needed for going Live with your platform.

Is something missing from this list? Report bugs that you find to our amazing Support Team by chatting with them from the platform or submitting a request here.  

Do you have a cool idea for a new feature? Join the community discussion to suggest new features and see other ideas you might have never thought of here. 

Are we missing an article, video, or training resource? Add your request for new documentation or training ideas in the comments here.