Setting Inventory Item Out Of Stock Status

Learning Experience Team

January 16, 2021 00:14

Admin: Corporate Admin
Page: Inventory > Inventory Items > Item Detail > Data
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Inventory/ItemDetail?iid=[ITEM_ID]
Permission: ViewInventory()

You can select what stock status displays for your inventory items when the item is out of stock:

In Stock - Item is in stock and ready to buy
2-3 days - Item will be in stock at a future date
Out of Stock - Item is out of stock until further notice
Pre-order - Item is not yet released, but an Associate can buy

Setting the Out Of Stock Status for an inventory item is required. Stock Level tracking and out-of-stock behavior are dependent on this setting and will have no effect unless set.

On the Data tab:

Locate the Out Of Stock Status dropdown.
Select the status shown to the customer when an item is out of stock:
- In Stock - Item is in stock and ready to buy
- 2-3 days - Item will be in stock at a future date
- Out of Stock - Item is out of stock until further notice
- Pre-order - Item is not yet released, but an Associate can buy