Setting Inventory Item Out Of Stock Status

Admin: Corporate Admin
Page: Inventory > Inventory Items > Item Detail > Data
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Inventory/ItemDetail?iid=[ITEM_ID]
Permission: ViewInventory()

You can select what stock status displays for your inventory items when the item is out of stock:

  • In Stock – Item is in stock and ready to buy
  • 2-3 days – Item will be in stock at a future date
  • Out of Stock – Item is out of stock until further notice
  • Pre-order – Item is not yet released, but an Associate can buy

Important: Setting the Out Of Stock Status for an inventory item is required. Stock Level tracking and out-of-stock behavior are dependent on this setting and will have no effect unless set.

On the Data tab:

  1. Locate the Out Of Stock Status dropdown.

  2. Select the status shown to the customer when an item is out of stock:

    • In Stock – Item is in stock and ready to buy
    • 2-3 days – Item will be in stock at a future date
    • Out of Stock – Item is out of stock until further notice
    • Pre-order – Item is not yet released, but an Associate can buy

Read more: Configuring Inventory Item Data

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