Setting Inventory Item Out Of Stock Status

Admin: Corporate Office
Page: Inventory > Inventory Items > Item Detail > Data
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Inventory/ItemDetail?iid=[ITEM_ID]
Permission: ViewInventory()

You can select what stock status displays for your inventory items when the item is out of stock:

• In Stock – Item is in stock and ready to buy
• 2-3 days – Item will be in stock at a future date
• Out of Stock – Item is out of stock until further notice
• Pre-order – Item is not yet released, but an Associate can buy

Important: Setting the Out Of Stock Status for an inventory item is required. Stock Level tracking and out-of-stock behavior are dependent on this setting and will have no effect unless set.

On the Data tab:

1. Locate the Out Of Stock Status dropdown.

2. Select the status shown to the customer when an item is out of stock:

   • In Stock – Item is in stock and ready to buy
   • 2-3 days – Item will be in stock at a future date
   • Out of Stock – Item is out of stock until further notice
   • Pre-order – Item is not yet released, but an Associate can buy

Read more: Configuring Inventory Item Data