Setting Inventory Item Out Of Stock Status

Admin: Corporate Admin
Page: Inventory > Inventory Items > Item Detail > Data
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Inventory/ItemDetail?iid=[ITEM_ID]
Permission: ViewInventory()

You can select what stock status displays for your inventory items when the item is out of stock:

  • In Stock - Item is in stock and ready to buy

  • 2-3 days - Item will be in stock at a future date

  • Out of Stock - Item is out of stock until further notice

  • Pre-order - Item is not yet released, but an Associate can buy

  Setting the Out Of Stock Status for an inventory item is required. Stock Level tracking and out-of-stock behavior are dependent on this setting and will have no effect unless set.

On the Data tab:

  1. Locate the Out Of Stock Status dropdown.

  2. Select the status shown to the customer when an item is out of stock:

    • In Stock - Item is in stock and ready to buy

    • 2-3 days - Item will be in stock at a future date

    • Out of Stock - Item is out of stock until further notice

    • Pre-order - Item is not yet released, but an Associate can buy

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