Changing your Live Domain

When you set up your system, you purchased a domain (i.e., Depending on your company circumstances you may want or need to change it.

  1. Buy a new domain if you haven’t already.

  2. Set up the DNS records.

  3. Set up a Wildcard SSL Certificate or ask for one to be provided.

  4. Once complete, contact Customer Care and provide them with the wildcard SSL certificate and let them know the DNS records are set up. Customer Care will let you know when the new domain is set up.

    Important: If you want to change the Company Name display seen on texts and emails, contact Customer Care.

Now that you’ve completed this process, see Rebranding Strategy for guidance in where to update the platform to match your new branding.

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