Manually Adding an Associate's Website (Webalias)

Learning Experience Team

April 27, 2021 20:14

Admin: Corporate Admin
Page: Associates > Search Associates > Associate Detail > Login & Websites
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/BackOffice?id=[ASSOCAITE_ID]

A webalias is supposed to generate automatically during enrollment, which generates the eCommerce Shop/Replicated Site link. However, if someone manually upgraded the Associate from a Customer Associate Type to a Distributor Associate Type, or in some cases when an Associate is manually added, the Associate must have their webalias set by a corporate Admin.

Whenever you manually upgrade someone like this, create a website for them as soon as possible to have people use their site to make purchases. The system doesn’t automatically create a site if you manually upgrade an Associate.

To manually add a site:

In Corporate Admin, navigate to Find Associates > Associate Detail > WebSites & BackOffice.
Under Websites, click + Add Website to open the Add Website pop-up window.

In the pop-up, enter the Associate’s webalias in the URL field; typically, this is the same as their username.

The URL format shown ({webalias}.YourSiteName.com) in the pop-up does not reflect your final URL. The Associate’s webalias will be placed in your Shop/Replicated Site URL in the fashion you’ve configured (typically, shop.YourSiteName.com/{webalias}).

Click Create Website to assign the webalias.
Click the generated link to visit the Associate’s eCommerce Shop or Replicated Site.