A webalias is an associate’s username. When a customer navigates to your eCommerce Shop (i.e., [CLIENTID].shop.directscale.com) they will be presented with this screen:

This happens when there is no default webalias setup, so a customer has to enter a username of an associate under whom to create an order. This customer, however, may not have been referred to your eCommerce Shop by anyone and just wants to order products from your company.

What We’ll Cover

• Creating an Orphan Corporate Associate
• Adding eCommerce Shop URL
  • Finding the Page
  • Adding a Website
• Entering the Default Webalias in eCommerce Admin
  • Finding the Page
  • Entering the Default WebAlias

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Creating an Orphan Corporate Associate

When your platform is first initialized, a main corporate associate was created that has no sponsor above it; typically, this associate shares the same name as your company.

The first thing you need to do is create an orphan corporate associate in Corporate Office under your main corporate associate. You can name this associate whatever you want, but you’ll want something semantic (e.g., YourCompanyName Orphan).

Read more: Adding and Editing Associates

Note: In the New Associate form, the Sponsor ID is your main corporate associate’s Back Office ID that can be found in it’s associate Detail page, or by typing the main corporate associate’s name in the field and clicking the search suggestion.

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Adding eCommerce Shop URL

Finding the Page

In Corporate Office:

1. Locate the orphan associate with the Find Associates page search bar.
2. Click the Name link to navigate to the orphan Associate Detail page.
3. Click the WebSites & BackOffice tab.

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Adding a Website

1. Under Websites, click + Add Website to open the Add Website pop-up window.

   

2. In the pop-up, enter the default webalias; typically, this is www or signup.

3. Click Create Website to assign the webalias.

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Entering the Default Webalias in eCommerce Admin

Finding the Page

In eCommerce Admin, navigate to: Company Setting > Settings.

[CLIENTID].retailadmin.directscale.com/#/CompanySettings

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Entering the Default WebAlias

1. Expand the Global section.

2. Locate the defaultWebAlias field and enter the default webalias you entered in Corporate Office.

   

3. Click SAVE.

Now, when you enter your eCommerce Shop’s URL ([CLIENTID].shop.directscale.com) in your browser, you’ll be automatically redirected under the orphan’s username ([CLIENTID].shop.directscale.com/www/Home).

When a customer enrolls under this default webalias, they’ll be placed under the corporate orphan associate. You’ll then want to then place them under an associate of your choice using the Tree Movements page in Corporate Office.

Read more: Making Tree Movements