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  2. Associate Support (CRM)
  3. Managing Orders

Adjusting Shipping and Tax on Orders

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Learning Experience Team

Admin: Corporate Admin
Page: Associates > Find Associates > Associate Detail > Corporate Shop
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/NewOrder?id=[ASSOCIATE_ID]&regionID=[REGION_ID]&storeID=[STORE_ID]
Permission: CreateOrder()

In the Corporate Shop, you can adjust the shipping and tax amounts for an order.

Creating an Order in the Corporate Shop

Create an order in the Corporate Shop.

  1. Go through the order process (add an item to the cart and check out).

  2. Once you reach the Checkout page, return to this article to learn how to adjust shipping and tax amounts.

Adjusting Shipping and Tax Amounts

Ellipses buttons

On the Checkout page:

  1. Click the corresponding ●●● for either Shipping or Tax.

      You must have the OverrideTax() permission set for your Role.

    The Override Shipping & Tax pop-up window opens.

  2. In the pop-up, enter the new Shipping and Tax amounts.

  3. Click Set Overrides.

The new override values display in red.

Adjusted amounts
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