Searching by Order Number

Admin: Corporate Admin
Page: Associates > Search Associates
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/Find

Although it’s called the Search Associates page, you can also search by order number.

Switching to the Search Orders Page

On the Search Associates page:

  1. Locate the drop-down next to the search bar.

    Search Associates drop-down
  2. Click the drop-down and select Order.

The page refreshes and is now the Search Orders page. You can use this page to find orders by searching for order numbers.

Searching by Order Number

  1. Type the order number in the search bar.

    Order number entry

    The results populate as you type.

      Enter the exact order number for faster results.
  2. In the search results, click the Order Number link.

    You navigate to the order’s Detail page.

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