Although called the Find Associates page, you can also search by order number. This article shows you how.

What We’ll Cover

• Finding the Page
• Switching to the Find Orders Page
• Searching by Order Number

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Finding the Page

In Corporate Office, navigate to the Find Associates page.

[CLIENTID].corpadmin.directscale.com/Corporate/CRM/Find

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Switching to the Find Orders Page

1. In the Find Associates page, locate the dropdown next to the search bar.
2. Click the dropdown and select Order.

The page refreshes and is now the Find Orders page. You can use this page to find orders by searching for order numbers.

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Searching by Order Number

1. Type the order number in the search bar. The results populate as you type.

   Press Enter on your keyboard to force a search, if necessary.

   Note: With small numbers (such as single or double digit numbers), you will get multiple results because the search engine is scanning for name, email, phone number, notes, and orders. It’s important to have the exact order number.

2. In the search results, click the Order Number link to navigate to the order’s Detail page.