Resending an Associate's Welcome Email

Admin: Corporate Admin
Page: Associates > Find Associates > Associate Detail
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/Detail?id=[ASSOCIATE_ID]

Often people enter the wrong email address on their enrollment application or order. You can resend the Welcome Email on the Associate’s Detail page:

  1. In Corporate Admin, find and select an Associate to navigate to their Detail page.

  2. Click the Resend Welcome Email button.

    Resend Welcome Email button

    The Resend Welcome Email pop-up window opens.

  3. In the pop-up, click the Send Email button.

    Send Email button

    The email sends immediately.

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