Resending an Associate's Welcome Email

Learning Experience Team

December 11, 2019 16:51

Admin: Corporate Admin
Page: Associates > Search Associates > Associate Detail
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/Detail?id=[ASSOCIATE_ID]
Permission: EditAssociate()

Often people enter the wrong email address on their enrollment application or order. You can resend the Welcome Email on the Associate’s Detail page:

In Corporate Admin, find and select an Associate to navigate to their Detail page.
Click the Resend Welcome Email button.

The Resend Welcome Email pop-up window opens.
In the pop-up, click the Send Email button.

The email sends immediately.