Resending an Associate's Welcome Email

Admin: Corporate Admin
Page: Associates > Find Associates > Associate Detail
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/Detail?id=[ASSOCIATE_ID]

Often people enter the wrong email address on their enrollment application or order. You can resend the Welcome Email on the Associate’s Detail page:

1. In Corporate Admin, find and select an Associate to navigate to their Detail page.

2. Click the Resend Welcome Email button.

   

   The Resend Welcome Email pop-up window opens.

3. In the pop-up, click the Send Email button.

   

   The email sends immediately.