Often people enter the wrong email address on their enrollment application or order. You can resend the Order Confirmation email on the order’s Detail page.
What We’ll Cover
Finding the Page
In Corporate Office, To find an order’s Detail page, there are several methods:
- You can click the dropdown next to the search bar and select Orders on the Find Associates page. The page becomes the Find Orders page, where you can search by order number.
- If you are on an Associate’s Detail page, you can click the Order History tab. Select the period, if necessary, and find the order in the list.
- Or, you can find orders from the Sales section. Click the Orders tab. You can select the period, country, and search by the order number, name, and Associate ID on the Orders page.
Whichever method you use to find the order, to navigate to the order’s Detail page, you click the Order Number link.
Resending the Receipt
Click the Resend Order Receipt button.
The Resend Order Receipt pop-up window opens.
In the pop-up, click the Send Email button.
The email sends immediately.