Resending an Associate's Order Receipt

Admin: Corporate Admin
Page: Sales > Orders > Order Detail
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/OrderDetail?order=[ORDER_NUMBER]&id=[ASSOCIATE_ID]

Often people enter the wrong email address on their enrollment application or order. You can resend the Order Confirmation email on the order’s Detail page:

  1. Click the Resend Order Receipt button.

    Resend Order Receipt button

    The Resend Order Receipt pop-up window opens.

    Resend Order Receipt pop-up window
  2. In the pop-up, click the Send Email button.

    The email sends immediately.

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