The Corporate Contact Info page is where you can add the contact details for your corporate headquarters or offices that an Associate can view in their Web Office. These corporate contact details are typically used in the Support > Corporate Contact Info widget in the Web Office.
However, the widget is hidden when there is no valid corporate contact info to use for a logged-in Associate.
What We’ll Cover
Adding Corporate Contact Information
Admin: Web Office Admin
Page: Web Office Configuration > Corporate Contact Info
Permission: Corporate Contact Info
Click + ADD CORPORATE CONTACT INFO to open the Add Corporate Contact Info pop-up window.
In the pop-up, enter your Address, Email Address, and Phone Number.
Tip: Enter a Link Phone Number to create a CALL button in the mobile version of Web Office.
Enter your corporate business Open Hours (for example, Mon-Fri: 9 a.m. to 5 p.m.).
Click the Published toggle on to publish now after you save the configuration.
Alternatively, you can publish from the Corporate Contact Info List by clicking the Publish icon.
The rest of the settings are Multi-Faceted Configuration (MFC). Enter your specific configurations on who can view the contact info.
Once complete, click SAVE.
You can add multiple Corporate Contact Info details to the Corporate Contact Info List, but only one can show in the Support > Corporate Contact Info widget. The details that display in the widget are in the highest position on the list and published.
Display Phone Number vs. Link Phone Number
In the Add Corporate Contact Info pop-up, there are two phone number fields:
- Display Phone Number - Displays the phone number in whatever format you enter.
- Link Phone Number - In the mobile version of the Web Office, a CALL button will display that an Associate can click to open your phone number in their phone app.