Admin: Web Office Admin
Page: Administration > Users and Roles
URL: [CLIENTID].admin.directscale.com/#/Users
Role: Administrator

If you are an Administrator, you can manage employee access to Admins areas.

What We’ll Cover

• Adding a New Employee
• Assigning a Role to an Employee
• Removing an Employee
• Creating a New Role
• Troubleshooting

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Adding a New Employee

1. Create the employee in Corporate Office.
2. Provide the credentials to the employee.
3. The new employee must log in to Web Office Admin with the credentials.

The system assigns the employee the Standard User Role. By default, this Role has no permissions enabled.

You can use the Filter Bar to locate the employee by selecting a Role from the dropdown or searching with the Search Bar.

Once you locate an employee, you can manage their permissions or assign them a new Role.

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Assigning a Role to an Employee

1. Select the USERS tab.

2. Click the Edit icon next to the employee you want to assign a Role.

   

   The Edit User pop-up window opens.

   

3. Select the appropriate Role for the employee.

   You may need to create a new Role first.

4. Enter the employee’s First and Last Name.

   Important: The configuration won’t save unless you enter the First and Last Name.

5. Modify the Username if necessary.

6. Click SAVE.

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Removing an Employee

To remove an employee, click the DELETE button.

Note: This will not remove them from Corporate Office. To remove their access to all systems, you must delete them in Corporate Office.

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Creating a New Role

Administrators can create Roles and manage employee permissions to use or view specific tools. You can assign Roles to individual employees.

1. Click the ROLES tab.

   

2. Click the Add Role button.

   

   The Add Role pop-up window opens.

   

3. Give the Role a name.

4. Add a Description.

5. Select which Permissions will apply to the Role.

   

   All the available Admin pages are listed.

   • View allows the employee to view the page but not edit it.
   • Edit gives the employee access to view and edit the page.

6. Click SAVE.

The new Role shows on the Role tab, and you can assign the Role to employees.

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Troubleshooting

• Edit User Pop-up Won’t Save