Web Office Admin Advanced Settings Reference

Admin: Web Office Admin
Page: Advanced Settings > Settings
URL: [CLIENTID].admin.directscale.com/#/Settings
Permission: Setup Settings

The Web Office Admin’s Settings Page holds many features for additional features and customizations. This reference will help you to understand more about each of the settings and how they function.

Read more: You can edit any Localization String on the Content Management > Localization page.

Tip: Press CtrlF on your keyboard, and type the name of the setting for easy finding.

Community

Setting Name Description Localization String
Abuse Email In the Web Office Community page and Community widget, Associates can flag inappropriate comments. When a comment is flagged, an email gets triggered and sent to the email address added to this field.
Flag button
N/A

Report Center

Setting Name Description Localization String
IsAllowExportReport This enables the ability to export reports with the Report Center page.
Export button
global_export
LoadDefaultReport The Report Center loads the first personal report on the left sidebar automatically. If the logged in user doesn't have any saved personal reports, it will load the first Quick Report.  If there are no personal reports or quick reports it will behave as if the setting is disabled.  If disabled, when an Associate navigates to their Report Center in Web Office, they will see the following screen and have to select a report to view:
Blank Report Center page
N/A

Notifications

Setting Name Description Localization String
IsShowTeamTab Displays the Team tab in the Web Office Notification pop-up.
Team Tab
team_
IsShowProspectTab Displays the Prospects tab in the Web Office Notification pop-up.
Prospects tab
prospects
IsShowCommunityTab Displays the Community tab in the Web Office Notification pop-up.
Community tab
community
IsShowRankAdvancementTab Displays the Rank Advancement tab in the Web Office Notification pop-up.
Rank Advancement tab
rank_advancement

Global

Setting Name Description Localization String
ShouldLanguageDropdownVisiable Shows the Language dropdown in the Web Office Login page and the Settings pop-up when the profile image is clicked.
Web Office Login dropdown
Settings dropdown
sel_language
IsAllowEditBirthDate Allows an Associate to edit their birth date in the Web Office Settings page under the Account section in the Personal Info field.
Personal Info field The Associate won’t be able to edit their birth date on the page.
birthday
IsShowCouponConfirmation If no coupons are selected in the Web Office Place Order page, and the PROCEED TO CHECKOUT button is clicked, a confirmation pop-up will appear to ensure the Associate wants to proceed.
Coupon Confirmation pop-up
NoRewardConfirm_AreYouSure
IsShowVolumeLabel Displays the QV in the Place Order page. This amount displays underneath the price of the Product Boxes and under the item price of the Cart Slider pop-up.
It also displays this value in the Order Checkout page in a column to the left of the Price Column. Lastly, it displays the Unit QV column in the Web Office Invoice page.
Place Order page
Order Checkout page
Web Office Invoice page
Global_volumelabel - Affects the text in the Place Order page and Order Checkout page. Generally, it has a text entry of {{value}} to make it dynamic and add in the system’s configured QV values, but you can add the additional text before and after this value.
Volume_Label - Affects the Unit QV text that appears on the Web Office Invoice page.
IsShowUnitCV Displays the Unit CV Column in the Web Office Invoice page.
Web Office Invoice** page
unit_CV
VisaComplianceAgreements Allows the Cancellation and Refund and Terms of Sale checkboxes in the Web Office Checkout and AutoShip Editor Checkout pages.
Likewise, when the TermsandConditionsforCustomers_Autoship, TermsandConditionsforDistributors_Autoship,TermsandConditionsforCustomers_Order, and TermsandConditionsforDistributors_Order settings are configured correctly, this toggle makes the terms and conditions checkboxes they correlate with visible in the AutoShip Editor Checkout page and Web Office Checkout page.
Web Office Checkout page
AutoShip Editor Checkout page
visa_cancellation_and_refund & visa_terms_of_sale
Address1CharacterLimit Determines the character limit for the first Address Line where it appears. It’s recommended to make the limit 80, as many third-party logistics providers have this character limit. N/A
Address2CharacterLimit Determines the character limit for the second Address Line where it appears. It’s recommended to make the limit 80, as many third-party logistics providers have this character limit. N/A
CityCharacterLimit Determines the character limit for Cities where they are added. It’s recommended to make the limit 30, as many third-party logistics providers have this character limit. N/A

AutoOrder

Setting Name Description Localization String
IsShowDeleteButton Shows the DELETE button when editing an AutoShip in the Manage Autoship page.
Delete button
autoship_delete
AllowMultipleAutoship Shows the button in the Manage Autoship page.
+ button
N/A
TermsandConditionsforCustomers_Autoship Determines who can see the Terms and Conditions checkbox in the AutoShip Editor Checkout page.
It is recommended to choose Retail Associate and Preferred Customer Only in this dropdown.
Important: This dropdown needs the VisaComplianceAgreements setting in the Global section to be enabled to make these configurations visible on the page.
Terms and Conditions checkbox
visa_terms_and_conditions_customer
TermsandConditionsforDistributors_Autoship Determines who can see the Terms and Conditions checkbox in the AutoShip Editor Checkout page. It’s recommended to select Distributor in this dropdown.
Important: This dropdown needs the VisaComplianceAgreements setting in the Global section to be enabled to make these configurations visible on the page.
Terms and Conditions checkbox
visa_terms_and_conditions_distributor

LoginOrAuthentication

Setting Name Description Localization String
IsAllowResetPasswordByEmailId Adds the option to reset the login password by entering an Email address on the Web Office Login page.
Hyperlinked logo
fg_mail
Note: It’s recommended to add Email as an option to the String having_login_trouble_description.
IsAllowResetPasswordByCustomerId Adds the option to reset the login password by entering a Customer ID in the Web Office Login page.
Hyperlinked logo
fg_custid
Note: It’s recommended to add Customer ID as an option to the string having_login_trouble_description.
ResetEmailSenderName Determines the email address that displays for the email notification an Associate receives after resetting their password. N/A

Data Security

Setting Name Description Localization String
IsDataSecurity This toggle works in correlation with the Data Privacy page, turning on the filtering rules configured for that page. N/A

Shopping

Setting Name Description Localization String
Uses Reward Points Turn on Reward Points functionality within the Web Office. Along with enabling that function, this toggle enables a section on the Your Order slider pop-up in the Web Office Order Checkout page displaying the total number of reward points the Associate has.
Reward Points Total
Note: Logout and re-enter the Web Office for changes to take effect.
OrderProductList_PointsRemaining
Max points per Order This determines the limit of reward points used for orders made with the Web Office Order Checkout page.
Note: if left blank or if 0 is the value added, it does not mean Associates can use unlimited points, it means 0 points can be used.
N/A

Order

Setting Name Description Localization String
TermsandConditionsforCustomers_Order Determines who can see the Terms and Conditions checkbox on the Web Office Order Checkout page. It’s recommended to select Retail Associate and Preferred Customer Only in this dropdown.
Important: This dropdown needs the toggle VisaComplianceAgreements in the Global section to be enabled to make these configurations visible on the page.
Terms and Conditions checkbox
visa_terms_and_conditions_customer
TermsandConditionsforDistributors_Autoship Determines who can see the Terms and Conditions checkbox on the Web Office Order Checkout page. It’s recommended to select Distributor in this dropdown.
Important: This dropdown needs the toggle VisaComplianceAgreements in the Global section to be enabled to make these configurations visible on the page.
Terms and Conditions checkbox
visa_terms_and_conditions_distributor

Invoice

Setting Name Description Localization String
IsShowOrderSpecialInstructions Shows the SpecialInstructions field (the "Note" on an order) in the Notes section of the order invoice in the Web Office. N/A
HideCoupons Prevents the Coupon(s) Used on the order from displaying in the Notes section of the order invoice in the Web Office. N/A

OrderDetails

Setting Name Description Localization String
ShowRMAButton Shows the RETURN ITEMS button on the Order Details page allowing Associates to initiate the return merchandise authorization (RMA) process from within the Web Office.
Return Items button
return_items

Payment

Setting Name Description Localization String
Hide Payment Methods Hides the payment methods selected from the Payment Card dropdown in the Web Office Order Checkout page and AutoShip Editor Checkout page.
Payment Card dropdown
N/A
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