Disabling an Associate's Web Office Login

Admin: Corporate Office
Page: Associates > Find Associates > Associate Detail > WebSites & BackOffices
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/BackOffice?id=[ASSOCAITE_ID]
Permission: ViewAssociate()

You can disable an Associate’s access to their Web Office.

To disable an account:

1. In Corporate Office, find and select an Associate to navigate to their Detail page.

2. Click the WebSites & BackOffices tab.

3. Click the Disable Login button.

   The Disable Subscription pop-up window opens.

   

4. Click the Disable Account button.

   The button changes to say Enable Account. To re-enable the login, click this button.

Now, when trying to log in, the Associates will see following error: