Disabling an Associate's Web Office Login

Learning Experience Team

December 01, 2020 20:58

Admin: Corporate Admin
Page: Associates > Search Associates > Associate Detail > Login & Websites
URL: [CLIENTID].corpadmin.directscale.com/Corporate/CRM/BackOffice?id=[ASSOCAITE_ID]

You can disable an Associate’s access to their Web Office.

To disable an account:

In Corporate Admin, find and select an Associate to navigate to their Detail page.
Click the Login & Websites tab.
Click the Disable Login button.

The Disable Subscription pop-up window opens.
Click the Disable Account button.

The button changes to say Enable Account. To re-enable the login, click this button.

Now, when trying to log in, the Associates will see following error: