When creating a new AutoShip order, Associates can select the specific frequency they want the order to reoccur. The available frequencies can be customized in the eCommerce Admin.

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Finding the Page

In eCommerce Admin, navigate to: Company Settings > Settings > Autoship.

[CLIENTID].retailadmin.directscale.com/#/EcoCompanySettings

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Enabling Frequency Options

To enable/disable frequency options:

1. In the Allow Autoship Frequency dropdown, check/uncheck the frequency option you want available/un-available.

2. Click Save.

Note: To learn how to add or remove options from this dropdown see: Selecting AutoShip Frequency Options.