✨ Available for Premium tier
You can configure Google Analytics tracking for the Web Office. This will track Associates in the Web Office as they move between pages and the URL changes. This doesn’t capture features clicked within a page if the URL does not change.
What We’ll Cover
Permissions
To access the JavaScript Insertion page, you must have the JavaScript Insertion permission enabled for your Role.
Read more: Managing Web Office Admin Users and Roles
Finding the Page
In Web Office Admin, navigate to: Code Customization > Javascript Insertions.
[CLIENTID].admin.directscale.com/#/Insertions
Finding the Google Analytics ID
To find the Google Analytics ID**:
- Sign in to your Analytics account.
- Click Admin.
- Select an account from the menu in the ACCOUNT column.
- Select a property from the menu in the PROPERTY column.
- Under PROPERTY, click Tracking Info > Tracking Code. Your Tracking ID is displayed at the top of the page.
Adding Google Analytics
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Click the + ADD INSERTION button.
The Add Insertion pop-up window opens.
Add Insertion pop-up window -
Select the Google Analytics Insertion Type.
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Enter the Name.
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Enter the Tracking Code.
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Click the Published toggle on in order to publish now after saving the configuration.
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The rest of the settings are Multi-Faceted Configuration (MFC). Enter your specific configurations for who can view.
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Click SAVE.
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