✨ Available for Premium tier

You can configure Google Analytics tracking for the Web Office. This will track Associates in the Web Office as they move between pages and the URL changes. This doesn’t capture features clicked within a page if the URL does not change.

What We’ll Cover

• Permissions
• Finding the Page
• Finding the Google Analytics ID
• Adding Google Analytics

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Permissions

To access the JavaScript Insertion page, you must have the JavaScript Insertion permission enabled for your Role.

Read more: Managing Web Office Admin Users and Roles

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Finding the Page

In Web Office Admin, navigate to: Code Customization > Javascript Insertions.

[CLIENTID].admin.directscale.com/#/Insertions

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Finding the Google Analytics ID

To find the Google Analytics ID**:

1. Sign in to your Analytics account.
2. Click Admin.
3. Select an account from the menu in the ACCOUNT column.
4. Select a property from the menu in the PROPERTY column.
5. Under PROPERTY, click Tracking Info > Tracking Code. Your Tracking ID is displayed at the top of the page.

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Adding Google Analytics

1. Click the + ADD INSERTION button.

   The Add Insertion pop-up window opens.

   

2. Select the Google Analytics Insertion Type.

3. Enter the Name.

4. Enter the Tracking Code.

5. Click the Published toggle on in order to publish now after saving the configuration.

6. The rest of the settings are Multi-Faceted Configuration (MFC). Enter your specific configurations for who can view.

7. Click SAVE.