Release Notes: July 22, 2021

Learning Experience Team

July 22, 2021 17:13

Here’s what’s new with DirectScale the week of July 22, 2021.

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🐞 Bugs We’ve Squashed

🛠 Fixed Generic Error Messages

Web Office Admin > Page Configurations > Settings. When a client assigned a widget to a new tab and then tried to delete the tab, a generic error message said:

"There has been an error. Deletion failed. Please try again."

The problem was that there was no indication given to the user that they must un-assign the widgets from the tab first and then delete the tab. We've improved the error messages to now provide context for which tab is causing the issue.

❌ Removed Admin Custom Notifications Clear Cache Button

Web Office Admin > Web Office Configuration > Custom Notifications. Previously, a CLEAR NOTIFICATION CACHE button was available for clearing the cache after modifying Custom Notifications settings manually. However, the problem was, if you disabled custom notifications, then the button is not available for you to use. This caused the need to contact Customer Care to clear the cache for you.

This issue has been fixed by removing the button and updating the page to clear the cache automatically.

🩹 Fixed Issue Changing Metric Time Frame to Weekly

Web Office Admin > Web Office Configuration > Business Snapshot and Visual Tree. We've fixed a bug when adding/editing a metric on the Business Snapshot and Visual Tree pages. The tool didn't allow you to change Time Frame to Weekly, providing no error or context. All changes saved except Time Frame, which always reverted to Monthly (PeriodType 1).

🔍 Fixed Associate to Place Under Search Results Not Displaying

Web Office > Placement Suite. We've fixed an issue that occurred when using the Associate to Place Under search bar. The results for available Associates were not displaying.

🧰 Additional Fixes

Unable to select available Tree radio boxes on the Web Office > Holding Tank page in Firefox.
The scroll bar not displaying for the Country and Language dropdown on the eCommerce Shop enrollment Application page.
Unable to save Tree Settings on the Web Office Admin > Visual Tree page.

📘 Help Center and Developer Docs

📘 New!

Where is Credit Card Information Stored? - Learn the answer to how DirectScale handles storing payment card details.
Removing Associate Payment Cards - Learn how you or your Associates can remove their payment methods from their account.
Using the Associate Service Log - Learn about the Service Log located on the Associate Detail page.
[Video] Adding a Profile Image in Web Office - A new video tutorial on how Associates can add their profile image.
How to Subscribe to Release Notes - A helpful guide to follow these Release Notes.
Getting Started with the Public API - A new set of docs that shows you how to get up-and-running with our Public API. Includes the following new docs and improved docs:

🌟 Improved!

Adjusting Associate Volume - Changed title, moved sections, and re-wrote the article.
Adding a Profile Picture in Web Office - Additional context for how long it takes for changes to show.
Building and Deploying - Added a tip about accessing the extension load log after failed builds.
Viewing an Associate’s Detail Summary - Improved conciseness and flow.
Tracking Instant Rollover - Improved wording.

🔮 What Cool Things Are We Working On?

New Web Office Homepage designs for the Dashboard, Reports, and more.
New UI designs for the Admins.
Cleanup in the eCommerce Admin to better enhance the experience of our new eCommerce offerings.

🙏 Is something missing from this list? Report bugs that you find to our amazing Customer Care team by chatting in from the Platform or submitting a request.

⚡ Do you have a cool idea for a new feature? Suggest new features or see other ideas you might have never thought of with the Feature Wishlist.

💡 Are we missing an article, video, or training resource? Add your request for new documentation or training ideas in the comments.