How Do I Disable the Social Security Number (SSN) Requirement?

Question

How do I disable Social Security Number (SSN) requirement when manually enrolling a new Associate?

Answer

Admin: Corporate Admin
Page: Settings > Company Settings > Countries
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Admin/CountryInfo
Permission: ViewAdministration()

You can disable the Social Security Number requirement by editing your configured countries.

On the Countries page:

  1. Locate the necessary country.

  2. Click the button for the country. The Edit Country pop-up window opens.

  3. Un-check Require FIN.

    Require FIN checkbox de-selected
  4. Click Save.

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