The RMA page allows you to view the current RMA details. Quickly print view RMAs details directly from this page.
What We’ll Cover
- Finding the Page
- Locating an RMA
- Printing the RMA
- Viewing the RMA
- Enabling/Disabling the Inventory Section’s Full Navigation
Finding the Page
In Corporate Office, navigate to: Inventory > RMA.
Locating an RMA
There are several filter and search options available to narrow the list and locate a specific RMA. These include:
- Period Selector
- Warehouse dropdown
- Status dropdown
- Search bar
Once you’ve located the associate you can:
- Click the Associate name link to go to their Detail page.
- Click the Order Number to go to the order’s Detail page.
- View the return’s Tracking Number.
Printing the RMA
Click Print to open a your computer’s print dialog box where you can print the details of the return.
Viewing the RMA
Click View to navigate to the order’s Detail page, or click the Order Number link.
The details of the return are found under the RMA section.
Enabling/Disabling the Inventory Section’s Full Navigation
The Corporate Office Inventory section’s full navigation can be enabled or disabled.
When disabled this section’s navigation will display only the Inventory Items, Warehouses, Categories, and Manage Stores tabs.
In Administration > Advanced Settings > UI.
To enable the Full Inventory section navigation, select the Full Inventory checkbox in the Available Components section. To disable the full navigation, unselect the checkbox.
Click the Save Changes button.
This checkbox will only effect the direct Corporate Office web page’s navigation, if using the Unified Admin this section will still appear when within the Corporate Office level of the Unified Admin.