Viewing and Printing Return Merchandise Authorizations (RMAs)

Admin: Corporate Admin
Page: Inventory > RMA
URL: [CLIENTID].corpadmin.directscale.com/Corporate/Inventory/RMA
Permission: ViewInventory()

The RMA Orders page allows you to view the current RMA details. Quickly print view RMAs details directly from this page.

RMA Orders page

Locating an RMA

Several filter and search options are available to narrow the list and locate a specific RMA. These include:

  • Period Selector

  • Warehouse drop-down menu

  • Status drop-down menu

  • Search bar

Once you’ve located the Associate, you can:

  1. Click the Associate name link to go to their Detail page.

  2. Click the Order Number to go to the order’s Detail page.

  3. View the return’s Tracking Number.

Printing the RMA

Click the Printicon to open your computer’s print dialog box, where you can print the return details.

Viewing the RMA

Click the Viewicon to navigate to the order’s Detail page, or click the Order Number link.

You can find the return details under the RMA section.

RMA section
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