Using Offline Payments gives you flexibility with the types of payments you accept. It allows Associates to create an order and pay for it at a later time using a third-party payment method, such as:
- Apple Pay Cash
- Bank Deposits
- Any company’s accepted forms of payment
What We’ll Cover
Adding Offline Payment Method
The Offline Payment method is already enabled by default. If you need to, you can re-add it:
In Corporate Admin, navigate to Administration > Payment Methods.
Click the Add Payment Map button.
The Create a Map pop-up window opens.
Select the necessary Regions.
From the Merchant dropdown, select Offline Payment.
Select the Stores for the payment method.
Click the Save changes button.
Read more: Mapping Payment Providers
Offline Payment Process
When checking out an order, an Associate has the option to select Offline Payment.
When the Associate places the order, the order status is set as “Pending processing”. The Associate receives a message (email, text, chat, etc.) with payment instructions.
Following the provided Offline Payment instructions, the Associate pays for the order. Once you receive the payment, you must change the order’s status to “Paid”.