Inventory Item Options Won't Save


After adding Inventory Item Options, the page won’t save and displays the following error:

String or binary data would be truncated

Error: String or binary data would be truncated


This error occurs when the SKU Extension has too many characters. The field has a character limit max of 10.

To remedy:

  1. Refresh the page to stop the spinning Save Changes button.

    The page didn’t save, so you’ll have to add the Options again.

  2. Click Add Option.

    The Add Option pop-up window opens.

  3. Enter a Name.

  4. Enter Option names.

  5. Enter SKU Extension(s) with 10 or fewer characters.

  6. Click Save to close the pop-up and add the Options.

  7. Click Save Changes.

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