Videos

Introduction to the DirectScale Platform

1. [VIDEO] Introduction to the DirectScale Platform
2. [VIDEO] Overview of the Corporate Office
3. [VIDEO] Overview of the Web Office and Web Office Admin
4. [VIDEO] Overview of the eCommerce Site and eCommerce Admin

Initial Setup

1. [VIDEO] Setting Up Company Details
2. [VIDEO] Setting Up a Default Webalias
3. [VIDEO] Entering Your Replicated Site URL
4. [VIDEO] Adding Your Branding to the Web Office Admin
5. [VIDEO] Adding Users and Roles to the Corporate Office and Web Office Admin
6. [VIDEO] Updating Your Employee Profile

Inventory

1. [VIDEO] Adding Warehouses and Shipping Methods in Corporate Office
2. [VIDEO] Adding Stores in Corporate Office
3. [VIDEO] Adding Categories for Inventory Items
4. [VIDEO] Adding Inventory items In Corporate Office
5. [VIDEO] Managing Stock Levels
6. [VIDEO] Adding Vendors and Creating Purchase Orders

Associates

1. [VIDEO] Managing Associates in Corporate Office
2. [VIDEO] Viewing an Associate's Rank Advancement
3. [VIDEO] Viewing Associate Trees in the Corporate Office
4. [VIDEO] Manually Resetting an Associate's Web Office Password
5. [VIDEO] Disabling an Associate's Web Office Login
6. [VIDEO] Making Tree Movements in the Corporate Office

Commissions

1. [VIDEO] Using the Grid Compensation Plan Editor
2. [VIDEO] Using features on the Compensation Plan XML page
3. [VIDEO] Elements of a XML Compensation Plan
4. [VIDEO] Adding and Auditing Commission Profiles in the Corporate Office
5. [VIDEO] Managing Overrides in the Corporate Office
6. [VIDEO] Adjusting Payables and Approving Payments in the Corporate Office

See all 8 articles

AutoShips and Subscriptions

1. [VIDEO] Modifying Autoship Rules in the eCommerce Shop
2. [VIDEO] Managing Autoships in the eCommerce Shop
3. [VIDEO] Setting up AutoShip Inventory Items
4. [VIDEO] Setting Up AutoShip Carts Web Office
5. [VIDEO] Managing Autoship Orders in the Corporate & Web Offices
6. [VIDEO] Setting Up AutoShip Frequency Options

Web Office Customization

1. [VIDEO] Uploading Web Office Background Images
2. [VIDEO] Adding Banners to Web Office Admin
3. [VIDEO] Adding Company Social Media Links to the Web Office Admin
4. [VIDEO] Adding Social Posts to the Web Office
5. [VIDEO] Adding Documents and Media to the Web Office
6. [VIDEO] Adding Training Courses to the Web Office

See all 18 articles

eCommerce Shop Customization

1. [VIDEO] Adding Your Branding to the eCommerce Admin
2. [VIDEO] eCommerce Shop Localization
3. [VIDEO] Creating Custom Pages in the eCommerce Shop
4. [VIDEO] Modifying Page Templates in the eCommerce Shop
5. [VIDEO] Customizing the Site Navigation in the eCommerce Shop
6. [VIDEO] Overriding an eCommerce Shop Custom Component

See all 18 articles

Communication

1. [VIDEO] Configuring Web Office Communication Settings
2. [VIDEO] Editing and Testing Email Templates in the Corporate Office
3. [VIDEO] Configuring Email Settings
4. [VIDEO] Integrating with a Third Party SMTP Service

Orders

1. [VIDEO] Using the Test Merchant in Corporate Office
2. [VIDEO] Setting Up Offline Payments in Corporate Office
3. [VIDEO] Creating and Managing Orders in Corporate Office
4. [VIDEO] Viewing an Associate’s Order History
5. [VIDEO] Generating an RMA in Web Office
6. [VIDEO] Generating an RMA in the Corporate Office

See all 10 articles

Integrations

1. [VIDEO] Integrating with a Money-In Payment Provider
2. [VIDEO] Integrating with a Tax Services Provider in Corporate Office

Launching in a New Market

1. [VIDEO] Adding Currencies
2. [VIDEO] Managing Translations and Localizations in the Web Office Admin
3. [VIDEO] Adding Regions and Locales

Client Boot Camp

1. [VIDEO PLAYLIST] Client Training Boot Camp: Day 1
2. [VIDEO PLAYLIST] Client Training Boot Camp: Day 2
3. [VIDEO PLAYLIST] Client Training Boot Camp: Day 3