Understanding Order Types

In the system, there are three types of Order Types for inventory setup:

  • Standard - The common Order Type. A one-time transaction. All inventory items need to have the Standard Order Type selected.

  • Autoship - A recurring order that automatically ships to a customer at a set frequency. All AutoShip inventory items need to have BOTH Standard and Autoship Order Types selected.

  • Enrollment - Somewhat deprecated. The system assigns this Order Type to inventory purchased using an enrollment site. You configure an enrollment site in Web Office Admin > Advanced Settings > Enrollment and host it on your own domain.

    The Platform is moving away from using enrollment sites. Instead, use the eCommerce Shop’s enrollment application. Orders made within the new enrollment flow are not assigned an Enrollment Order Type.

There is an outlier Order Type not assigned to orders called VolumeAdjustment. The system assigns this Order Type when adjusting commission volume for an Associate.

Order Type Mapping

The system maps Order Types to specific values; useful to know if you’re a developer:

  • Standard = 1

  • Autoship = 2

  • Enrollment = 3

  • Volume Adjustment = 4

Selecting Inventory Items Order Types

When adding inventory items, the Price Adjustment tab is where you add the item price; part of this configuration is to select the Order Types, as well.

When you add an inventory item, you select the Order Types under the Price Adjustment tab.

As a reminder:

  • All inventory items need to have the Standard Order Type selected.

  • All AutoShip inventory items need to have BOTH Standard and Autoship selected.

Sales Dashboard Sales by Order Type Graph

In the Sales Dashboard, there is a graph that displays all sales broken down by Order Type.

Sales History by Order Type graph

This bar chart shows the Total Sales for each month over a year but breaks them down by Order Type:

  • Standard (green)

  • Autoship (gray)

  • Enrollment (blue)

Enrollment is any order with the Enrollment Order Type (OrderType = 3), so any inventory item with the Order Type set to Enrollment will have its sales data display in the bar chart under Enrollment.

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