Integrating with Third-Parties

While the DirectScale Platform provides many features, there are some that are best handled by third-parties. There is no sense in reinventing the wheel. So, as part of your implementation of your Platform, you’ll need to integrate with third-party providers to handle things such as taking money for orders, paying out commissions, shipping, fraud prevention, payment recovery, etc.

The following is some helpful resources for you to get started.

Commission Payment Merchants

When you are integrated with a commission merchant provider, you’ll be able to pay out commissions earned by Associates.

Payment Processing Merchants

Once integrated with a payment processor, you’ll be able to receive payments from orders and Subscriptions in the various stores.

Tax Services

Tax services providers accuratley calculate the amount of taxes that need to be charged for an order.

For more information, see Setting up Tax Services.


Logistic providers handle the shipment of your products. For small-scale operations where you’re shipping out products yourselves, DirectScale has basic built-in inventory management tools. You can read more about them in the Inventory Managment Guide.

However, for most clients, you’ll need something more robust; that’s where third-party logistics providers (3PLs) come in. The only directly integrated provider is Visible SCM. For any other provider, you’ll have to use the FTP Site integration as a pass-through, or build a custom integration in your Client Extension.

For more information, see:

Payment Recovery

Payment recovery providers, like FlexPay, use AI and machine-learning models to recover failed payments. With payment recovery enabled, any time an AutoShip order fails, the order information is sent to FlexPay, who then returns a recommended retry date.

  Payment recovery is merchant-specific, with Nexio being the only current option.

Fraud Prevention

Fraud prevention is attached to the order process. It validates credit cards before they’re processed. Fraud prevention can only validate orders that use credit cards as the payment method.

For more information, see Fraud Prevention Overview.

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