I am a new Admin user whose company has granted me the Full Access Role. However, when I log in to eCommerce Admin, I don’t see all the pages.
If I’m a Full Access user, why can’t I see those pages?
Contact your corporate Administrator to have them select you for a proper Role in Web Office Admin. Access Roles have to be set in both Corporate Admin and Web Office Admin by an Administrator-level user. These permissions affect eCommerce Admin.
The new Admin user flow is:
The Corporate Administrator creates the new user in Corporate Admin.
The Corporate Administrator then shares the username/password with the new user.
The new user logs in to Web Office Admin via
The Corporate Administrator then opens Web Office Admin > Administration > Users and Roles:
- They locate the new user.
- Assigns them a relevant Role.
The new user now has proper access to the Corporate Admin, Web Office Admin, and eCommerce Admin.
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