Back to Testing Checklist
After going through the checklists in the Get Started section and integrating with a Tax Service Provider, you’ll want to ensure taxes correctly appear when creating a Corporate Shop, Web Office, and eCommerce Shop order.
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Do this in your Live environment.
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Do this for each of your Stores (mainly Corporate, Wholesale, Retail).
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Do this for every market you have set up.
Report any errors you find to Customer Care or your DirectScale contact. |
Before You Start
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Set up your tax integration on your Live environment.
For Corporate Admin
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Using your test Associate, create an order in the Corporate Shop.
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Add an item to the cart and navigate to the Checkout page.
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Ensure your inventory items all have the correct Tax Class selected.
For Web Office
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Using your test Associate, create an order in the Web Office.
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Add an item to the cart and navigate to the Checkout page.
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The TAX amount appears above the ORDER TOTAL.
For eCommerce Shop
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Using your test Associate, create an order in the eCommerce Shop.
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Add an item to the cart and navigate to the Checkout page.
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The Tax Total amount appears above the Total.
Testing with Your Provider
You should now check your tax provider software to ensure the transactions appear correctly in their system.
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Create orders in DirectScale.
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Log in to your tax provider’s portal.
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Check the tax amounts.
If there are any errors, you may need to contact both Customer Care and your tax provider’s support to locate which side the problem is occurring.
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