Testing Your Tax Integration

Back to Testing Checklist

After going through the checklists in the Get Started section and integrating with a Tax Service Provider, you’ll want to ensure taxes correctly appear when creating a Corporate Shop, Web Office, and eCommerce Shop order.

  • Do this on your Live environment.
  • Do this for each of your Stores (mainly Corporate, Wholesale, Retail).
  • Do this for every market you have set up.

Report any errors you find to Customer Care or your DirectScale contact.

Before You Start

For Corporate Admin

  1. Using your test Associate, create an order in the Corporate Shop.

  2. Add an item to the cart and navigate to the Checkout page.

  3. Test the overriding tax functionality.

  4. Ensure your inventory items all have the correct Tax Class selected.

    Tax Class dropdown

For Web Office

  1. Using your test Associate, create an order in the Web Office.
  2. Add an item to the cart and navigate to the Checkout page.
  3. The TAX amount appears above the ORDER TOTAL.

For eCommerce Shop

  1. Using your test Associate, create an order in the eCommerce Shop.
  2. Add an item to the cart and navigate to the Checkout page.
  3. The Tax Total amount appears above the Total.

Testing with Your Provider

You should now check your tax provider software to ensure the transactions appear correctly in their system.

  1. Create orders in DirectScale.
  2. Log in to your tax provider’s portal.
  3. Check the tax amounts.

If there are any errors, you may need to contact both Customer Care and your tax provider’s support to locate which side the problem is occurring.

Was this article helpful?
0 out of 0 found this helpful
Previous Next

Comments

0 comments

Please sign in to leave a comment.